Store Terms & Conditions

Your Account

If you use any Perimeter Institute (or perimeterinstitute.ca)  Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under the age of 18 you may use the perimeterinstitute.ca services only with involvement of a parent or guardian. Perimeter Institute reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Risk of Loss

All items purchased from Perimeter Institute are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Refunds

All sales are final.

Authorization from Perimeter Institute is required for the return of any product for any reason. A written request to return any products must be submitted by email to onlineorders@perimeterinstitute.ca  along with an acceptable reason for the return. Acceptable reasons for return include products shipped in error, dysfunctional products or products proven to be damaged in the shipping or digital delivery process.

Returns will be credited at the original or discounted price paid by the customer in Canadian dollars. No cash refunds.

Product Descriptions

Perimeter Institute attempts to be as accurate as possible. However Perimeter Institute does not warrant that product descriptions or other content of any Perimeter Institute service is accurate, complete, reliable, current, or error-free. If a product offered by www.perimeterinstitute.ca itself is not as described, your sole remedy is to  seek permission from  Perimeter Institute to return it in unused condition.

Pricing

Except where noted otherwise, the List Price or Suggested Price displayed for products on any Perimeter Institute service represents the full retail price listed on the product itself estimated in accordance with standard industry practice, or the estimated retail value for a comparably featured item offered elsewhere.

All prices are in Canadian Dollars (CDN) and are subject to change anytime without notice.

With respect to items sold by perimeterinstitute.ca we cannot confirm the price of an item until you order.

Your credit card is charged when your order has entered the shipping process or, for digital products, until we make the digital product available to you.